Selby's Privacy Policies 

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get in touch

Selby's Privacy Policies

 

Repro*graphics Inc. dba Selby's

recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.selbys.com. The Site is operated by Repro*graphics inc. dba Selby's.

If you have questions or concerns regarding this statement, you should first contact our site coordinator at jbutcher@selbys.com or by postal mail to:

  • Selby's
  • 2595 Enterprise Ave
  • Billings, Montana
  • 59102

Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Selby's requests identifying information when you:

  • Register on any of our web sites.
  • Place an order.
  • Provide feedback to an online survey or tell us about an idea or suggestion.
  • Participate in a rebate program, contest, or other promotional offer.
  • Request a SPECIAL SERVICE
  • Request information or files from technical support or customer service.


In these instances, Selby's will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What Selby's Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by Selby's and will only be used by Selby's to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What Others May Do With Your Information. Selby's does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time Selby's may use agents or contractors who will have access to your personal information to perform services forSelby's (such as DATABASE MAINTENANCE), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for Selby's.

Selby's On-line Store.

TheSelby"s On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

selbys.com does not provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave WWW.SELBYS.COM, Selby's cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Sites, and to give you better, more personalized service while in our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Sites will not function if you refuse cookies. These areas of our web site will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children's Privacy Protection

Selby's is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

Selby's may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.
Contacting Us. If you have any questions about our privacy policy and/or the practices of our web site, you can write to:

  • Selby's
  • 2595 Enterprise Ave
  • Billings, Montana
  • 59102

Credit Card Security

We know customers are concerned about credit card security. We use one of the worlds largest funds transfer agencies - ICverify.
If you choose to use a Credit Card, your personal credit card information will not be given to Selby's.

SSL Certificate ensures safe, easy and convenient Internet shopping. Once an Internet user enters a secure area – where, for example, credit card information, e-mail address or other personal data is collected – the shopping site’s SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL “handshake” process, which establishes the secure session, takes place discreetly behind the scenes, ensuring an uninterrupted shopping experience for the consumer. A “padlock” icon in the browser’s status bar and the https:// prefix in the URL are the only visible indications of a secure session in progress. (Premium Extended Validation Certificates also display a green address bar color when displaying a secured page.) Up to 256-Bit Encryption GoDaddy.com SSL certificates support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and highgrade 256-bit SSL encryption to secure online transactions. The actual encryption strength on a secure connection using a digital certificate is determined by the level of encryption supported by the user’s browser and the server that the Web site resides on. For example, the combination of a Firefox browser and an Apache 2.X Web server enables up to 256-bit AES encryption with GoDaddy.com certificates. Before GoDaddy.com issues an SSL Certificate, the applicant’s company or personal information undergoes a rigorous authentication procedure that serves to pre-empt online theft and to verify the domain control and, if applicable, the existence and identity of the requesting entity. Only through thorough validation of submitted data can the online customer rest assured that online businesses that utilize SSL certificates from GoDaddy.com indeed are to be trusted. SSL Certificates are only issued to entities whose domain control and, depending on certificate type, business credentials and contact information have been verified. Thus, a GoDaddy.com SSL certificate guarantees that the entity that owns the certificate is who it claims to be and has a legal right to use the domain from which it operates.

Premium Extended Validation Certificate (GREEN BAR) More extensive than any existing SSL vetting process: _ Verify our organization’s identity, the validity of oour request and the overall legitimacy of our business. _ Browsers display both the organization name and issuing certification authority. A Premium Extended Validation Certificate verifies our organization’s identity, the validity of Selby’s request and the overall legitimacy of our business.

Refund Policy

We offer 30 day Money Back Guarantee on every product or sevice we offer. Please call customer service 800-548-7887 in advance to obtain an RMA number. (Return Merchandise Authorization) within 30 days of purchase date. All refunds will be provided as credit to the Credit Card used at the time of purchase or a credit to your existing Selby's Charge account. Your original Selby's Invoice must accompany all returns.

Shipping Policy / Delivery Policy

Orders are normally shipped U.P.S., FOB Selby's Billings, Bozeman, Missoula or Helena (closest location), or factory, at the discretion of Selby's, unless otherwise agreed to by Selby's. Orders are usually processed, packaged and shipped within 24 hours of your order. Need next-day delivery? Ask your Customer Service Representative for details. Any order requiring an expedited shipping service must be placed before 3:00 PM MST. All Shipping methods are based on Monday through Friday delivery. Saturday delivery is not an option unless requested in writing before 12:00 pm Friday not available in all areas. We do not ship to Mail Forwarding Service Addresses and will cancel any orders with a ship-to address of a Mail Forwarding Service.

How Can I Track My Orders ?

You can review the status of any order you have placed at your Selby's locations simply by clicking the My Account link at the top of every page once you have Logged In. From there, you will be able to view your current and past orders.

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